Reservations

To check availability or to confirm your reservation please email us at cruzbayapts@gmail.com.

Deposit policy
A 50% deposit is required at the time of reservation, the remaining balance is then due 60 days prior to the confirmed arrival date. We accept the following credit cards: Visa, MasterCard, and American Express.

Cancellation Policy
Deposits are non-refundable unless we are able to re-rent the apartment. If we are able to re-rent the apartment the deposit will be refunded minus a 10% penalty of the total booking amount.

Security Deposit
A security deposit of $500.00 is required at the time of booking. The security deposit will be refunded in the form of payment received after departure.

When You Arrive
You can check-in any time after 3pm and check-out time is by 10am. There are a few different arrival options to choose from.

Option One: We are happy to arrange a private water taxi from St. Thomas to St. John. There is an additional cost for this, but it is a great option as the water taxi will meet you at Charlotte Amalie (about a 10 minute taxi ride from the St. Thomas airport) and drop you off right across the parking lot from where Cruz Bay Apartments is located.

Option Two: You can take a taxi from the St. Thomas airport to Red Hook ferry dock and take the public ferry to Downtown Cruz Bay. Once you arrive in Cruz Bay you can then take a very short taxi ride to Cruz Bay Apartments or if you would like to walk it is about a 10 minute walk from where the ferry docks to Cruz Bay Apartments.

Option Three: If you are renting a car on St. Thomas you can take the Car Barge over and we will provide you with a map and directions on how to get to Cruz Bay Apartments from where the Car Barge is docked. (Please note car rental is available on St. John. We do recommend early booking for car rentals, especially during high season.)

Long Term Rentals - For information on the 1 and 2 bedroom, 1-bathroom long term rentals please email us at cruzbayapts@gmail.com.